[Resolved] Videocon — Issue of d2h recharge offer

Manoj Patil 2016

from Delhi, Delhi

Address:	415414
Website:	www.videocond2h.com/wsc/registration.aspx

I, undersigned would like to bring a kind notice regarding videocon d2h recharge offer.
Yesterday, 18/08/2016, i got call from videocon customer care (Caller no. [protected]) and discussed regarding recharge offers of long time recharge like 3, 6 and 12 months. Than he has shared with me a offer of 3 month recharge where i have to recharge rs.936 (312/month) and i will get rs. 500 online shopping offer code, according this i have done rs.936 recharge through net banking but it seems that i didn't get any offer code on registered mobile no. Or email id. For you information i have called to customer care 4 times and given complaint 3 times but every time they are taking complaint but no any result. I am happy with your satellite service but not with customer care service. Kindly don not misguide the users. I request you to resolve my query asap and henceforth i need to think about your product and service.

Manoj a. Patil
Customer id:[protected]
Mob: [protected]
Email id: [protected]@gmail.com
Complaint no.[protected]

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May 9, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Videocon Industries Customer Care's response Dear Manoj,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Aug 20, 2016

Updated by Manoj Patil 2016 Respected Sir/Madam,

I, undersigned, requesting you to register my complaint regarding internet banking fraud of RS. 26, 250 through Videocon d2h customer number.

Problem scenario:

Yesterday, (Thursday) 18/08/2016, I had got call from Videocon customer care (no. [protected]) and discussed the D2H recharge offers where he promised to offer Rs. 500 online shopping with a d2h recharge for 3 month costing Rs. 936.

I had recharged for Rs.936 but didn’t get the offer promised by the customer care employee. I waited till 19/08/2016 and registered a complaint on this website https://www.consumercomplaints.in videocon-issue-of-d2h-recharge-offer-c1357862.

I received call from [protected] (Name: Sandeep Jai, Tamil Nadu) at 1.41 pm on 19/08/2016 and stated that he is officer of Videocon d2h.

He misguided me by asking to provide bank details on link http://www.myrefund.in/ for refunding the recharge amount of Rs.936. He confirmed himself as a Videocon employee by giving a call from No. [protected] at 1.52 pm (Videocon customer care no.). After this confirmation I provided my banking details of SBI and HDFC through the link http://www.myrefund.in/ from my system with IP address: 210.212.171.169, hostname is: 210.212.171.169 (private IP: 172.22.34.229).

After few minutes he requested for my OTP of HDFC and transferred Rs.19500 to my SBI acc. Again he requested my OTP of SBI and transferred Rs.26, 250 to his account.

Through the details of my SBI net banking I got the fraud person bank details: Name: Naisar Kothari, acc. No., HDFC Bank, Koyali.

Address: GROUND FLOOR, ROOM NO. 4, MATERIALS BHAVAN, IN FRONT OF VIP GATE OF VADODARA MFG DIVISION KOYALI GUJARAT 391346
State: GUJARAT
District: VADODARA (Click here for all the branches of "HDFC BANK LTD" in "VADODARA" District)
Branch: KOYALI
Contact: AHMEDABAD CITY 6160 6161, GUJARAT,[protected]
IFSC Code: HDFC0003184 (used for RTGS, IMPS and NEFT transactions)
Branch Code: Last six characters of IFSC Code represent Branch code.
MICR Code:[protected]

As I am from middle class family and have financial issues I, kindly request you to assist me in getting back my money.

Thanking you in anticipation,

Manoj A. Patil,

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Comments

Manoj Patil 2016

from Delhi, Delhi

Important: Read and share;

Financial Fraud by this no. Fellow [protected](Tamilnadu no.). He is making innocent people fool, misguiding & misusing. I think they r having big fraudsters team. The above no. Person Misguiding the Indian people & transferring the money to Naisar Kothari, HDFC, Vadodara, Gujarat account. Fraudster using prestigious company customer care no.s and confirming himself as a officer or employee of the Company like Videocon Customer Care no. which is available for public. I am already victim of this and given complaint to police dept., HDFC & SBI banks. He is taking advantage of our system because its works slowly and Fraudster confidently continued his criminal activities in different ways. But I can't leave him to enjoy the things. Hence I request to all be aware of kind of things and assist me in this regards.