Videocon — videocon 43"led tv[ under 3 years complete warranty ]from 6 months[29-01-19] it has not been repaired & no response by call or email.

Address:

Plot no-21 A , BLOCK -D,Phase-1, Qutub vihar ,New Delhi., 110071

Sir... Meri VIDEOCON 43" led TV [ under 3years complete warranty ] 6 months se [29-01-19 se] Repair ke name par paresan kiye ja raha h.

Complete details-

Led tv- 43"[VIDEOCON]
Date of parchge[protected]
Parchage shop address -VIJAY SALES [117 Palam Extention sector 7 Dwarka.Tel[protected] ]New Delhi.

[Mujhe complete full 3 years warrnty bol kar becha gaya tha. Bola gaya tha ki 3 years ke under mujhe kisi v part ka kuch v charge nahi lagega. Tabhi mayne es tv ko liya tha.]

Mere tv me pannel me puri light thi or sound full ok tha par picture sahi nahi aa rahi thi.jab mere pass engineer aaye [Mr. Arun Engineer /M-[protected]] to pannel me problem bata kar
bina repair hue hi mujhse 944/- ley gaye or bole ki eska pannel change kar dunga 2 days ke ander.eske ley aapko kuch v nahi or extra nahi dena hoga.abhi aap 944/- paid kijiye.
[ jo mayne 944/- Mr Arun ko paid kiya h uska bill h mere pass h.eski copy attatch kar raha hu.]

Bola gaya ki eske baad koi v charge nahi dena h aapko kyuki ey tv complete 3 year ki under warranty me h.or o un din v company me mere samne hi call karke
puch kar es tv key ley 3 years complete waranty bole or khud confurm hue.company me bataya gaya ki 3years tak aapko kuch nahi dena h.or mayne v baat ki thi.

Kuch day baad Eske baad Phone ata h Mr. Arun Engineer /M-[protected] ka ki aapka pannel aa gaya h or may es tv ko ley ja raha hu service center or 2 days me bana kar Pannel laga kar pahucha dunga .
or ley jane or pahuchane ka charge 620/- exta dene honga.[ Chalo mayne o v accept kar liya.]

Tv 13-3-19 ko tv ley jate samay mujhe ek receiving amount letter diya gaya or meri 43"led tv ley gay.[ es paper ka v ek copy attatch kar raha hu ]

Tv 13-3-19 KO Ley Jane ke baad se aab tak kewal baat ko ghumaya jata raha h.

Baat ghumane me mujhe bola jata h ki kabhi aap Area manger Mr Rajesh [ [protected] ]
se baat kijiye.

to kabhi bola jata h ki Mr Dinesh [protected] Store mannger se baat kijiye .

or kabhi vinay [M-[protected]][Approval manager] se baat kijiye o approval denge .

or ek baar Mr vinay MO-[protected] bole ki aapka New Pannel aa gaya h or mayne service center vej v diya h, App service center call kijiye.
fir service center ke Mr D.S Nagi[M-[protected]] bole ki aapka pannel jo aaya tha o aapke es tv me match nahi kiya.

to fir se aap wait kar key paresan kiya gaya.

Fir kuch day baad jab mayne fir de Mr vinay ko call kiya to bole ki aapka new tv approvel hua h.aap Mr.Amit se baat kijiye o aapko new tv denge.

Fir Mr Amit M-[protected] bole ki new tv approval ho gaya h, 2 din baad aayga 2 din baad baat kijiye .

Fir jab may call kiya to Mr Amit bole ki 6-7 din baad Call kijiye. fir jab call kiya to ab bolna ey start h ki tv new ayga to v aapka 30% or 50% extra aapko dena hoga.

Mujhe bahut paresan kiya gaya h.

Mujhe new led tv milega ya old repair kar key..??? es se mujhe nahi matleb.

mayne to new tv manga hi nahi. mujhe to mera tv sahi chahiye bass. kya dena h o company ko dekhna h.

sawal ey h ki mujhe 3 years ki complete warranty bol kar kyu becha gaya h..???????????? jab service hi nahi dena tha to..?

or mujhse service charge 944/- v liya gaya h.ab 4 months hone wala h.

kya serivce key name par 3-4 months time lena sahi h ?????

Tv 13-3-19 KO Ley Jane ke baad se aab tak ek v call un logo key taraf se nahi aai h.Koi V update nahi aata h. sirf may hi call kar ke paresan hua hu.

[ek- ek chej ki prof h mere pass.Har ek ek baat Recording me h or pic v.or video v h]

SIR ESKA JO V REPLY HO PLEASE solved kare or Email kare ki kitne days or mujhe paresan kiya jayga. MY Email- india.[protected]@gmail.com

Model no- LEDTVVNF43FH11FA
SL NO[protected]
COMPLANE NO-DEL[protected]
COMPLANE DATE[protected]

Name-Pramod kumar
Mo- [protected]
[protected]

Email-india.[protected]@gmail.com