Videocon — Videocon led tv not working from past 2 month

Address:

411001

Dear Sir,

This is the reference of earlier mails sent on 11.05.2016 for same issue which was resolved on 03.6.2016
for closing the issue again taken 22 days (Almost Month)

After resolved the next complaint again i got problem within 15 to 16 days got the same issue
I have sent mails on 28.06.2016 for the issue and requested for replacement for my product but nobody revert me back then i called Mr Sagar bodake for issues which i faced then on next 2 days he sent mail about (Call Resister Call No is :-PUN[protected]) but after that mail no single mails received from any one till now i called Mr Sagar to reaplace my Tv or please change my model so he told Mr Sagar revert will check with seniors and send mails to XYZ person abtout repalcement

After taken lots of calling and sms even mails then after 5 days he revert me such unprofessional way that' you got the replacement approval past two days back but i forget and not seen the mails'

Mr Sagar Told me that provide the the require model no for replacement on next days i send the model details to him 50 enches tv Model no (VKV50FH18XAH) then Mr Sagar told me that They have ordered both the TV from wear house and it may delivered within 7/8 Days at office and after received both Model you can choose any one of them

There are offer price was 54000(difference of 13000) which was too higher then other online or Vijay sales showroom they offer 49, 990/- but Mr Sagar not ready for the nego. told this is the last offer or else take the same Model or do it on your way

Then i got the contact details for Mr Nitin Sir from call center he told will make 11000/- but i fill price are too higher for me then on 04.07.2016 i told Mr Sagar And SMS as well that Please replace the same model again he told wait for 7 to 8 days

Mr Sagar given commitment for Monday 18.07.2016 last day for closing your complaint

Then i clearly told Mr Sagar & Mr Nitin Sir after 18.07.2016 i will not take TV then i will buy a New set of TV from other brand so they also given commitment that without any delay you will receive the TV on or Before Tuesday


Today 20.07.2016 still issues not resolved 48 Days (more then one & half month)

This is my humble request to you & Videocon Company Please stop doing my Mental Harassment and not having enough capacity to handle more

I already got harassment from past 4 Month


Please do cash refund

Regards,
Bharat Shinde
[protected]/[protected]