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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024
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Vodafone India reviews & complaints page 1342

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S
Satish D.Ratnaparkhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone do not work outside india

My phone from vodaphone with prepaid sim card do not work outside india and this is the case happened 2 times in past although beofore leaving India I had specifically checked with helpdesk and it is confirmed to me that It will work

Phone No [protected]

I am in Netherlands and approached a shop of vodaphone in Leiden centraal market street.This shop told that Indian phone do not work and they do not support...
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K
Kalpesh K. Kholhe
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bonus card Rs.59/- not activate my mobile.

Sir,
My mobile No. [protected]
Bonus card Rs. 59/- recharge valune voucher dated 3/5/2008
not actived my mobile. my card is lifetime prepaid is local call rate Rs. 2.00. Please help.

Thanking
Kalpesh Kolhe...
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W
WINNIE CHERIAN
from Delhi, Delhi
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UNABLE TO REACH CUSTOMER CARE(VODAFONE)

HI
I AM UNABLE TO REACH THE CUSTOMER CARE THROUGH THE TOLL FREE NUMBER (111)(VODAPHONE)
REGARDS
WINNIE...
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N
Narendra Kmr
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abuses

I have never done any kind of sms to [protected]. But this number's man has asked me that I have done dirty sms to him.
How can this possible. I have not done this. He was threatning and shouting on the phone he done to me yesterday on 5.5.08 at 10.58 P.M. So please help me out of this conspiracy.

Thanks

Narendra
my phone no.[protected]...
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S
salim abdul salam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomming & outgoing calls bard

[protected] this mobile number incomming & outgoing calls are bard. Please clear this problem as soon possible....
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A
amit kumar
from Kolkata, West Bengal
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barred all income and outgoing call on my phone

sir,
i recently change my hutch prepaid to postpaid, for some days it works and the procedure of verification is also done by vodafone executive, but after few days of verification they stopped all service of my mobile. i made a contact to customer care and to vodafone shop also i mnot getting the proper response from them, i had given all my residence proof twice but still i m suffering. please do the needfull.
mobile no:[protected]...
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M
M.R.WADHWA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Roaming - Security Deposit

I had given a security deposit oif Rs 6500/- to vodafone online when i was planning to travel to singapore.

The services were activated and when i came back it was told to me that I should be visiting nearest Vodafone store to get the deposit back.

Today, Monday, May 5th when I visted the store in Dwarka Sector 12 market, to my shock I was informed that the amount will be adjusted against my bills...
br...
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A
abhis24s
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging is not allowed

I am Abhishek Shastri, I m a Vodafone Prepaid Customer in Lucknow U.P.East. I have a problem that whenever i recharge my number with a topup, the messege is displayed that Recharging is not allowed. I talked to customer care they told me your sim is damaged and you have to convert it on post paid or change the number because it is recharged 20 times a day with a wrong code. Regarding this i am complaining about Vodafone Customer that on same...
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M
Murtuza
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Being Charged for international SMS

Hello,

I am writing to you with regard to the Vodafone connection [protected] which I hold with you all.
I have been charged Rs. 25 for international sms which claims to be sent from my number.
I called in your vodafone customer care who start the conversation with "I am happy to assist you" but land up not assisting us customers in one single way.

I want to make it very clear that I...
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M
mabraham
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead SIM active billing

I have a Vodafone dead SIM that does not work, but I have been getting the bills for the previous 2 months as the account is active.

I reasoned with Sapna at Mulund Vodafone gallery and she informed me that the account is active and the bill is generated irrespectie of faulty or blocked SIM.

You must pay for not being able to use your SIM as you are a Vodafone customer....
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M
mabraham
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collecting the bill amount twice

I am a post paid vodafone customer and to my amazement I discovered this month that I have been paying my vodafone bill twice over from August 2007.

Vodafone charged the bill to my credit card and I also made payment through my ICICI account. The payments were being duplicated for the last 9 months but Vodafone never ever sent me a SMS informing me of the double payment being made.

If I would not have paid the...
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M
Mansi Gandhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forceful sell of coupons against top up balance

we wre a small retailer of vodafone balance in vyara. we get balance to sell alternate days i.e. Monday Wednesday & Fridays. over that we are forced to buy coupons against balance or else we are not provided with any balance to sell. hence we are not able to arrange for money as the coupons stock goes on increasing un necessarily as we havelimited sale of it. this has resulted into financial crisis in our house. today also against balance...
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A
abey abraham george
from Bengaluru, Karnataka
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customer support

'AFRAID TO HELP' should be the avdertisement instead of 'HAPPY TO HELP'. Its diffcult to contact vodafone customer support( whats their present toll free number?; who knows?).
One time i could contact on 111 & compalined about a gprs issue; but they didn't provide any support.
its too irritating(!).....
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D
deepa sankar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by Vodafone customer care for bill exceeding credit limit

Vodafone moto is "Happy to help" but it should rather be changed to "We are here to bug you". I have had Vodafone post paid connection for about a year now. My bill generally comes in the range of 600-900. Last month, I had been to Mumbai on official purpose and due to roaming charges, my bill went high. Since then I get calls and messages daily from Vodafone asking me to make an interim payment . Though I explained many...
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R
rajeshwar poola
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the vodafone number 9920019837

these is regards to vodafone number [protected]. i took this postpaid number on 12th of April n hv been told to activate the international roaming on it. i hv also buyed ur new product vodafone USB modem using which i can surf net.

I m a seafarer n b most of the times out of country so i need to b in touch wthy my family. i was told tht within 4 days my international roaming will b activated n to surf net using ur vodafone usb...
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B
Bhavin Majithia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain of Betrayal from VodaFone [REF:32045514998]

Hi,

I have written below email-1: to Vodafone Care...
and got use-less response as email-2: from Usha Nandini from vodafone...
I ask again as in my email-3: but there is no response there after...

I would request you if anyone can help/save me...
I would like media to tell me if they can help me and save others as well...

I would not left with any other option then to make...
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P
Prof DEV Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Care service

NOT DEAR SIR / OR MADAM


I WAS LUCKY, WHEN VODA PHONE WAS HUTCH, I M LUCKIEST CUSTOMER OF HUTCH SINCE JULY 2006, I NJOY FACILITIES WHAT EVER COMMITTED BY HUTCH .

... RECENTLY I BOUGHT VODA PHONE FOR MY WIFE..
BUT NOW I M U N L U C K Y CUSTOMER OF VODA PHONE SINCE MARCH 2008, SEVERAL TIME I HAD SMS "CAN CT' TO 144, COMPLAIN FOR THE DEACTIVATION O[censored]NWANTED CALLER TUNE . BUT INSTRUCTIONS...
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A
arun Balakrishnan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Execution of change of address

I have two vodafone connections obtained from their outlet in Malad - Hypercity. My numbers are [protected] and[protected]. I recntly moved my apartment in the same area and the address change was asked for . I was asked to go to the Vodafone counter and on 29th March I went there in Hypercity ( Malad west). I was instructed to give documents of address change . I went back with a letter from citibank reflecting the address change . That was...
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S
Shiv Kumar Thakur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted service activation

Besides TRAI notice, Vodafone constantly unfair practise to activate unwanted services to their customers. If we do complaint against it, their customer care executives just say "We are sorry or helpless." the statement has been learnt by heart.

The operator do not care about their existing and old customers faith and its goodwill. It is keen to make a big hole (loot) to their customers pocket.

My April'08...
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M
Mohd Abeed Khan
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment face from your employee

Dear Sir/Ma'am



I am Mohd Abeed Khan with the phone no. [protected].Since I was out of station for around 3 and half to 4 months I could not pay the bill on time. Since I didn’t have a credit card I could not pay online and since there is no Vodafone store in Manipur I was really facing problem of paying my bill on time.



Few days back I spoke to the Customer Care from...
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