Vodafone India — extra. bill charges

Myself vikram from chennai, requested my no [protected] to port into vodafone from reliance. Have walked in vodafone mini store, which is in avadi. I have informed to the agent working there, my current plan was 299/- all unlimited except roaming outgoing. Also sms free 100/day. She replied me. Vodafone has the same plan and i would get 21 gb every month for six months and will be exposed after that as mnp order. Once my no activated on 18/11/2017, i could see only 1 gb only and nothing more. So they have charged extra after i have crossed my 1 gb limit. And it's been charged extra now. So here who's mistake. When i try to chat with the customer service executive, no proper way to connect with them and i need to keep repeating every time in web chat. If i get any call in between, i couldn't connect with the same person. Also when i told about where i walked in to the mini store to get new vodafone sim, they incorrectly raised a complaint. But i came to know that only because i got call from another customer service executive, who called for just informing about my plan. I wonder why this much of mis communication and no body resolved my problem. Since my first day o[censored]sage from vodafone network, i feel very irritating as i just spending so much time to get help to resolve my issue but none really helped. Moreover if i get connected with any other person, i needed to repeat everything from the beginning and expecting me to have patience. I really worried now as i can't port this no to any other network as it's just one week's time. This is my official no. Am really very dissatisfied with such kind of poor service i have ever seen. Because i will be in huge loss. Will lose my business from the place where ever i have provided my no. I am in pathetic situation. I really fed with this kind of poor service from vodafone network. Today one executive asked me to get an appointment with vodafone store. But i was chatting with her by sitting at railway station like a beggar and i was very late to work and am in trouble now. I am afraid this network put me in this kind of huge loss. I really don't know how i am gonna bear this problem.

My registered e-mail id is [protected]@gmail.com. Kindly help me in this issue. Thank you so much team.