Vodafone India — Refund of deposit amount

Address:

Hyderabad, Andhra Pradesh, 500032

Hi, I had Vodafone mobile connection. I closed the connection long ago and moved to Airtel with same number. I got a mail to my registered mail id recently that the refund cheque was couriered and not delivered because of incorrect address. Connection was in office address and it was correct. Phone number was also correct. There was mail from Rama.[protected]@vodafone.com again asking for my residence address to deliver the cheque. I provided my residence address and alternative phone no. to reach. I called several times on mobile no. of Ramakrishna and he says cheque would be delivered. It is 12 days since they informed about the refund. They did not deliver the refund. When I ask for the amount he says he does not want to disclose. It is the deposit amount. I do not remember paying any deposit for the connection. Please provide correct information and deliver the refund without any delay.