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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 6

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A
Ajay Shidore
Oct 17, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Very bad service and harassment

Address:Pune

I did one mistake that I choosen Ahmednagar service center for my accidental car repair. It took almost more than 3 months to handover my vehicle but after 2-3 days I observed multiple issues like alignment, pending work and all.

Can I register complaint against consumer right ? As I already paid 2 lakhs for repair and it's just a waste of money and time for me.

This is very bad experience i had in my entire...
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Sujithssundar
Oct 16, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Paint damage on just one year old VW polo car

1. My name is Sujith S, owner of a Volkswagen Polo 1L MPI Comfortline petrol. I have purchased the above mentioned vehicle on Mar 2021 from Volkswagen Ahemednagar, Maharashtra.
2. My car completed 14k kilometres and did its first service on Mar 2022 from Volkswagen service centre Nashik. Now I am facing an issue with the paint damage on the bonnet of the car since last 1 month. The paint has been damaged on the bonnet in different...
+5 photos
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M
MITARTH MAHOON
Oct 15, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
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Clutch pedal

Clutch pedal stops working while driving.
Sits down automatically and doest come up.
Been to service centre twice and they have changed master and sleeve cylinder twice and still no improvement.
Again facing same issue.
Bad diagnose system...
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K
Kaarthy g
Oct 9, 2022
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Engine warning lamp glowing - mexm21603nt019096

Hi,

My polo GT tsi vehicle number : tn45ca6905, facing engine warning lamp glowing issue from the day of purchase.
I have purchased this vehicle on Jan 13 2022 from ramani cars Trichy.
Now the vehicle is in ramani cars Trichy workshop. I am not getting proper update on vehicle status.
Please help ASAP.

Regards
Kaarthy.g
[protected]...
+1 photos
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S
Saurin15
from Ahmedabad, Gujarat
Oct 5, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
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Weird noise from front

Need immediate attention from Service Station at Ahmedabad who have held my car since past 9 days for some weired noise from front. No remedy till date, not sure will it be resolved or not...
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Address:Hyderabad, Telangana

Hello Team,
I have booked Volkswagen Taigun 1.5 Ltr GT Plus on 04/08/2022 at Volkswagen Deccan Mody Uppal branch and got a quotation of 20, 38, 200/- on road.
The sales person Shiva and Ashok convinced me a lot for booking this vehicle at 20, 38, 200/- by saying they kept very less margin with dealer price just to sent the vehicle to the market.
I have called them multiple times before delivery confirmed on the price...
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D
Deepak V L
Oct 3, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taigun - TSI Topline manual: Driver seat glass window issue

Address:Volkswagen Mysore Road 26/2 & 27/2, Kenchanahalli Village, Kengeri Hobli, Mysore Road, Bangalore - 560059

I have bought Taigun TSI Top end model on NOV 2021, since then I am facing issue with driver seat window glass and the Volkswagen team hasn't fixed it yet.

Issue description:
The driver seat window doesn't work well. If the window is closed and when I try to slide down the window and again try to slide up, it doesn't slide up immediately. It slides up halfway and sides down automatically, this happens twice every time...
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V
Vijay Musigeri
Sep 30, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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Volkswagen finance NOC

Address:Mumbai

Hello,
My loan got completed 2020 March . Still not received the NOC. Facing the difficult time to transfer the car .
I got to know the financing company is closed now .
Please help me the NOC.
I have been mailing at CustomerCare.[protected]@vwfs.com, But no response received till now.
My car registration: KA03MV5502
Email : [protected]@gmail.com...
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B
Bhakti Parekh
Sep 28, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund which is in process for more than 10 days

Address:Autobahn vidyavihar (kurla)

I paid advance for 2 year service package and key (roughly around 32000) i have recently purchased my car and i did tell them that my transfer is in process, but after paying then they were not ready to give invoice on my name, so i asked them to refund the money on 17th September, which they said ahould be done in 8-10 days, today is 28th September and still they have no update and excuses like HOD is not there, cheque will get signed, more...
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R
Raju Lakshmi
Sep 19, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VW Vento Wire harness Part unavailability and No ETA from past 3 months

Address:Apple Auto , White Field , Bangalore

Dear Sir/Madam,
I gave the VW Vento Desiel vehicle at VW Apple Auto, Whitefield due to a water clog problem on 18th June 2022.
The Service Advisor advised the need to replace the wire harness part and placed the order for the part.

So far NO ETA for the part availability and insurance was not waiting since its an unknown time. I need the vehicle to commute purpose.

Neither Apple Auto service centre...
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T
Tapan KumarBehera
from Bengaluru, Karnataka
Sep 17, 2022
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POLO/ Invoice copy duplicate complaint 2

Dealership Name: Volkswagen Whitefield apple auto
Vehicle number: KA 03 MY 5342

After following up for 3 months the said service center is not providing me the duplicate invoice copy of my vehicle.
I have lost it and now required while transferring vehicle to another state.

Please don't mark this as resolved after just redirecting to said dealer
This is another complaint I'm raising as you...
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D
Dr Parth Parikh
Sep 17, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor Insurance

Address:Ahmedabad VW Automark Motors Service Center

I have Zero depreciation cover on my HDFC Ergo Motor Insurance policy, even after that I was asked to pay 20% painting and 10% salvage charge.
The VW workshop inflated the bill and said that insurance company is not paying, so you need to pay.
I ended up paying 10015/-
After meeting with insurance people, they waived off the painting charge and still asked me to pay 10% salvage charges.
They are yet to give me...
+3 photos
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Karunakaran Rajendran
from Chennai, Tamil Nadu
Sep 15, 2022
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Heads Up - Polo Highline - TN 11 AS 5388 - Screwed - VW Alandur

Address:ATCO Colony Road, 1st Street, 18/2, 100 Feet Rd, Near Near Thillaiganga Nagar subway, Thillaiganga Nagar, Alandur, Chennai, Tamil Nadu 600016

On 13th Sep 2002, i have handed over my car of rectifying/correcting the minor scratches done by the VW Alandur service center during the Full General Service. They have requested 2 days of time and i have granted the same.

To my surprise, On 15th Sep 2022 @3.555pm, i have received a call from service representative and i was told that my car met with an minor accident inside service center while engaging the car in 1st GEAR...
+2 photos
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A
Arup Basu
from Betul, Madhya Pradesh
Sep 12, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and non response by service dealer - Imperial Automobile, Adityapur, Jamshedpur, Jharkhand

Address:IMPERIAL AUTOMOBILE, ADITYAPUR INDUSTRIAL COMPLEX, ADITYAPUR, JAMSHEDPUR. SERIAIKELA KHARSWAN, JHARKHAND
Website:Volkswagen India

I have a VW Vento Highline, petrol from Sep 2019.
I have been servicing the car at Imperial Automobiles, Adityapur, Jamshedpur, Jharkhand.
I had contacted the service dealer - Mr Krishna on 03 Sep 2022, for a date for servicing. No date was given DESPITE MULTIPLE CALLS.
I have also complained to VW site on 06 Sep 2022, including E mails, and whatsapp. No response has been received.
VW, IMPERIAL AUTOMOBILES is...
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B
Bharathi
from Coimbatore, Tamil Nadu
Sep 9, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen- tiguan new car have brake failure

Address:Ramani cars private limited - trichy

I purchased a new vehicle two month back. (5/6/2022) Within two months the car had a brake related issue. and this car brake is also failing and abnormal noise (I need to push the break beatles more than normal). I was informed by the car service center. The service center guise is not understand my problem. and this guise does not listen to my words.and this guise telling the same story. all the tigune have abnormal brake noise, brake beatles...
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B
Bhartiyadv
Sep 7, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra toll via fastag

May I sue u why u have cut extra charge...
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Salha Fathima
Sep 7, 2022
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Replace clutch kit and noise from clutch

Address:sulekha .A mahima, veruvally bhagom ,kayamkulam

I sulekha.A residing mahima, veruvally bhagom, kayamkulam, alappuzha, kerala, india owned by vw jetta having registration no kl-29-l-6699. I do my car's service regularly on vw showroom and all my services are done at authorised service centers only. On my last visit for 90000 km service in vw maradu show room, kochi kerala. The worst experience was happened, that was, on my request the replaced the clutch kit and break shoes and i paid 59000...
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Vibhu86
from Bengaluru, Karnataka
Sep 7, 2022
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Vento 1.6 TDI Injectors

Address:Bangalore

Dear support

Just before covid lockdowns following the diagnosis of 'coil' indicator in dashboard, we had got one injector replaced.

During lockdowns car was not used and now within 2-3 months of the car usage we have encountered same problem and service center has diagnosed for injector replacement.

The reason being cited is bad fuel quality but we have not used fuel from any other station than...
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Shivaji Ganesan M
from New Delhi, Delhi
Sep 2, 2022
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Clutch Issue Volkswagen Polo Highline TSI - Petrol TN38 VY 9796

Dear Sir/Ma’am,

Greetings!

I am Shivaji Ganesan M from Coimbatore. I purchased Volkswagen Polo Highline TSI - Petrol, on September 2021 from Ramani’s Volkswagen Coimbatore.

Vehicle Details:
Reg no: TN 38 CY 9796
Chasis no: MEXH 21600 MT 159221

On 28 August 2022, around at 22:30 hrs, after driving for approximately 25kms, car suddenly stopped moving at trichy road,...
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rafeekbhasha
from Chennai, Tamil Nadu
Aug 31, 2022
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Volkswagen India Taigun clutch failure within 3 months of delivery

I have booked VW Taigun (TN 11 AY 6586) from KUN Volkswagen, Chennai on May 7th, 2022 and car was delivered to us on May 14th, 2022.

It was smooth ride for first 2 weeks than the issue started with Clutch. We encountered burnt smell from Vehicle Clutch on 2nd week after the purchase just before the first free service call from KUN Volkswagen.

We felt its weird for a brand-new car and even reported to the service...
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