Volkswagen India Complaints & Reviews

After sending the car for routine service and being told it was functional and no further advice for service/repairs, we noticed the car suddenly developed a very bad starting problem. To the extent it wouldn’t start after stopping at traffic signs. We send it for repair, and we’re told the throttle has malfunctioned engine wiring is severely damaged. The car has not been driven at all- how can such major damage happen suddenly and with...

Hi this is Arun from bangalore I have passat highline 2019 model. I'm repeatedly coming across the issue in the coolant oil tank leakage and not resolved yet inspite of giving multiple times to fix the issue (spent 4.5 lakh). After changing the head and all the engine work vehicle was fine for 3 months and again its started. Now the dealership is not able to understand why this is arising continuously. Otherwise the vehicle is very good in...

Am highly disappointed with the purchase of NEW Virtus 1.0L AT from VW.
I bought Virtus 2022 model 1.0L TOPLINE TSI AT (Regd No : KA01MZ3604) on Apr 16, 2023 and right after 5 days of delivery started seeing "Third brake bulb failure" Notification very randomly. I have provided all the proof of issue and given the car for service 2 times already to "Apple Auto Pvt Ltd, Whitefield, Bangalore '' and they couldn't even find out the root...

Hi,

This is regarding the pathetic experience I have been experiencing with the VW center in Jalandhar India, Registration number of my car- PB37K0707, chasis number-: MEXE22D24NT003665. I have been facing issues with my VW Virtus Topline since the 2nd month I purchased it.

Firstly the AC had several issues and driver side was not functioning properly also there were serious water leakage issues from the AC...

I am Aswin Kumar, Resident of Chennai,
In the month of August, 2022 I bought VW Taigun High line MT.
Vehicle Number : TN45 CB 5419

The reason I opt for Volkswagen, for its quality, safety and reliability of car.

But on the contrary, while I was driving in Highway I felt some clutch problem so I took the car to the nearest showroom. They have checked and updated me that the clutch plate is burnt...

Sir
I am an owner of the vehicle Taigun GT 1.5. My vehicle no. is KL02BQ4367 and i am residing at kollam, Kerala.
I am a catholic priest and it was my great desire to own a Volkswagen vehicle. December 2022 i bought Taigun GT model. After first month onwards there was a problem from clutch and i visited the showroom and informed the issue. Other than service, thrice i visited and informed the issue. But they couldn't fix the...

Auto Engine start-stop activated/deactivated is not functioning properly. - Service Center technicians are unable to fix this issue and I was also told this cannot be fixed for 2022 Taigun vehicles.

Vehicle Details:
Registration NO: TS07JT6226
Engine No: DTB067865
Chasis Num#: MEXF22CW6NT029029

Thank you,
Rajababu K
Mobile: +91-[protected]...

Hi,

With due respect and facts, I would like to submit my grief and hardships faced after purchasing a VW vehicle.

In 2016, I purchased a VW Ameo (high-line diesel) car, Rightfrom the start o[censored]sing the vehicle I have been facing severalperformance & quality-related issues. In this regard, I have contacted the VW service center several times, and on every service, I was promised that it was rectified, but I...

I have purchased Volkswagen Vento TSI in 2016 . It’s spares parts are too costly and too less durable. Huge repair cost due to poor quality spares parts. Recently after running 25000 km it’s ac system started problem and not cooling properly. Service centre gave estimate of ₹10000. Volkswagen should take care of its brand. It’s quality of Soares and it’s cost has no relation and now ac system can’t run fro 25000 km even.
Volkswagen...

Spent close to 1.2 lakhs on routine service. Got all 4 ABS sensors changed at 30, 000 kms. Painful episode - They kept failing one after other. Got stuck on road for coolant leakage within a week of service. Got Flywheel changed for a whopping 70k.

The ABS sensors again have stared to fail now. Got one of them changed to somehow move. VW Service says that the wheel bearing is also gone.

Kindly assist . It has...

I have purched Ameo car tredline 1.0 model petrol in[protected]. But when i visit service centre then i got to know that my car is out of warranty….according to the documents it would be till[protected]…. But in delears record it shows feb. 2019 date of delivery…..i have contact lots of time in volkswagen customer care mumber. But no resolution from company’s side….the dealership from where i purchase this is closed now….so please...

My Volkswagen Cross polo hand over to Madurai Ramani Car Service Center at 23.04.23 . But pickup my phone and no response in Ramani Car Service Center - Madurai . Many time any spare is not available in service Centre Madurai, So Worst Service Backup . I feel can i purchase ? Volkswagen Brand Car ?

Kindly rectify and Response immediately

Thanks and Regards,
M.Subramanian
Cell :[protected]...

Hi,

My vehicle Volkswagen Taigun 2023 model Topline (Registration No: KL07DA8998) from EVM Volkswagen Maradu (Cochin) and delivery was taken on 6th April 2023 from EVM Volkswagen after running for just 8 days (617KM) broke down at Palakkad on 13th April 2023 and had to be towed away to Thrissur Phoenix Volkswagen service Center. After 13 days vehicle was delivered back on 26th April 2023 (838KM) and service engineer assured...

I had given my vehicle for yearly maintenance service along with few complaints like vehicle vibration and heavy noise. I have asked the service advisor to first come up with both the service cost and the estimation for repairs(If any required). So I said based on the appx estimation I will decide hoe to take it forward.

At first place, without even getting my consent he directly did general service as said it would cost around...

Dear Volkswagen team,

I am writing to bring to your attention a serious issue that I have encountered with my VW polo (Engine not starting intermittently getting only crank sound), need a help fix the permanent solution for this.

1st breakdown - 20 Match -2023
2nd breakdown - 13th April-2023 (on same day i took delivery from PPS motors nagawara )

Thursday 30th March I went to hospital...

Dear Manager,

I had Bought VOLKSWAGEN / TAIGUN GT PLUS 1.5 TSI DSG/SUV (Engine No. DUMA31375 ; Chasis No. MEXA23CW7PT008287) on 4th April 2023. (Colour - WC Red)

The worst Part is the Bonnet. It goes inside by the push of a finger. Very Very poor design or material used in this batch of production. If kids sit on it it will form a dent. Your 2022 models did not have it, as I crossed checked, with my friends...

Hi i am from Mathura Uttar Pradesh last 4-5 days i was contact to Agra Volkswagen showroom for buy a car (Taigun)but no one is dealing with me atleast reply ..i m very disappointed with your company yi...

Hi,

This is a real concern I would like to bring to your notice with complete details .

Repair order No : SOA2300868
Service Advisor : Basava Kumar
ODO kms - 23562

Points (Day1 - 19th April)
1. My demanded repairs were - check Engine and Coil light glowing
2. Vehicle vibrations, Rattling sound andloose ECM barkit
3. Vehicle wobbling and bummpy

Updates...

I am Gottam Prakash, Resident of Hyderabad, in the month of Sept, 2022 I have bought VW Taigun High line MT.

The reason why I chose to own a VW as my first car, after driving family owned Tata and Suzuki vehicles for many years is, the reliability of the machine, safety and quality of parts and value for money for which VW is widely acclaimed.

However, to my utter dismay, on 8th of April, 2023 while I was traveling...

3rd time breakdown of my vento due to diesel injection system not properly resolved. Have spent over a lak of rupees on the same issue Earlier.
I was happy that the car will be touching 1 lakh kms soon .but now I'm spectical about the reliability of my vento...