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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 4

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S
Sanjay patil 9955
Apr 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Report of Gear Issue in VW Taigun - Need Immediate Attention

Address:Pimpri, Pune

Dear Volkswagen team,

I hope this email finds you well. I am writing to bring to your attention a serious issue that I have encountered with my VW Taigun, which requires immediate attention from the service team.

I have recently purchased this car only 15 days completed and I have noticed that while attempting to engage the front gear, my VW Taigun unexpectedly shifts into reverse, causing the vehicle to move...
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N
Nm1614b
from Delhi, Delhi
Apr 15, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
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Tiguan All Space extended warranty

I purchased a VW tiguan allspace in 2020 and the dealer Capital vw in Delhi NCR charged me for the extended warranty at the prevailing rates. I paid for the same and hold a proforma invoice against this committment. Over two years have passed and they are yet to issue a warranty certificate to me despite of taking the money long back. Have approached the dealer as well as VW customer support but the issue remains unresolved....
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R
Ravi Ginne
from Pune, Maharashtra
Apr 9, 2023
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Not refunded my booking amount, close to month

Hi team,

I have booked volkswagen taigun based on a deal after few days the deal got changed and hence i decided to cancel and waiting for refund, more than t two weeks and the refund not yet received

Please do justice
I have booked in pune showroom near shivaji nagar...
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P
Prasanna Civil
from Coimbatore, Tamil Nadu
Apr 7, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with NEW CAR

Address:Ramani motors, Coimbatore MTP ROAD, tamilnadu

I bough a new virtus last month. First day it stopped working and contacted the local dealer for the same. Person 1 who attended this issue, said it’s a mother board issue, person 2 who received at service center said, it’s an airbag malfunction issue, person 3 who inspected said, it’s battery issue

After these pathetic response I visited the Ramani motors, MTP road branch, I surprised, they didn’t started inspecting...
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R
Ravikishore11
Apr 4, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
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PPS Volkswagen hyderabad madeenaguda is not taking my Volkswagen vento car for any repairs

Address:Hyderabad

PPS Volkswagen hyderabad madeenaguda is not taking my Volkswagen vento car for any repairs. The only reason is they're saying the vehicle is not being serviced with us and they want me to get the repairs outside. Then why there is an authorized service for volkswagen if I have to do repairs outside one of the worst car companies I have ever seen please do not purchase it....
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N
Niketranjan
from Jaipur, Rajasthan
Apr 3, 2023
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Regarding Loan clearance

Address:Jaipur

Greetings for the day.

Being the Volkswagen customer I want a help.
As one of your financed vehicle from Volkswagen Financial Services vehicle no HR 812559 Owner name Surendra Singh Ahrodia. Registration year 2015. RTO Bawal, Haryana.
Currently I want to purchase this vehicle from owner but owner has no confirmation regarding loan clearance or for NOC.

So request you to please look into this matter...
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A
ayushsingh1511
Mar 26, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Autobahn Mumbai - Poor quality painting and denting work

I want to bring to your notice the malpractices happening at Volkswagen Authorised Workshop - Autobahn, Vidyavihar, Mumbai, India

My vehicle VW Polo Petrol Highline having registration number MH03BS3834 has been going to this workshop since 2015 however every time it came back with additional complaints/issues.

Around 3 years back I got denting and painting bodyshop work done at this workshop of the rear left...
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A
Akeal
from Ahmedabad, Gujarat
Mar 20, 2023
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Damage car by employee

Address:903 Status 2 Tower, Manav Mandir Lane, Opp. Samrajya Flats, Memnagar

Hi
My Car GJ01RE8747 Diesel Vento

Sent for periodic regular service on 14/03/2023.

Its front bumper is damaged or broken in workshop by employee.

Now nobody is answering properly.

I have attached photo also sent by employee.

Help us.

Akeal...
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G
gurushiva
from TIRUNELVELI, Tamil Nadu
Mar 17, 2023
Mar 22, 2023
This thread was updated on Mar 22, 2023
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VW Dealer is not providing invoice for the full amount paid by Customer

Address:Ramani Cars Private Limited, Tirunelveli, Tamilnadu & Ramani Cars Private Limited, Madurai, Tamilnadu.

I purchased VW Taigun 1.0L MT, HIGHLINE, July 2022 Model from Tirunelveli (Tamilnadu) dealer through their Madurai, TN branch.
The sales contract form signed and the vehicle was booked on 07th Feb 2023 at Tirunelveli VW Dealer.
As per the sales contract form and also as agreed by TVL Branch Sales Manager, the final price for the vehicle was fixed to Rs. 15, 65, 000.00.
I paid Rs. 15, 65, 000.00 digitally (65000+255000+500000+500000+245000)...
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M
Mujahid Cheulkar
from Mumbai, Maharashtra
Mar 17, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am a victim of bad and unauthorised service done on my vehicle Mody Volkswagen Thane Service Center

I am a victim of bad and unauthorised service done on my vehicle. by @modyVolkswagen.

I had dropped my vehicle VW AMEO (MH04 JB 16050) at VW service center Thane on Thursday evening 23rd February 2023 for bumper painting, ceramic coating and backseat noise issue work and received my vehicle back on 4th March 2023... I am completely dissatisfied with the work that was done in the service center. Infact there is something wrong...
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M
Mujahid Cheulkar
from Mumbai, Maharashtra
Mar 17, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mody Volkswagen Thane Service Center

I am a victim of bad and unauthorised service done to my vehicle. by @modyVolkswagen.

I had dropped my vehicle VW AMEO (MH04 JB 16050) at VW service center Thane on Thursday evening 23rd February 2023 for bumper painting, ceramic coating and backseat noise issue work and received my vehicle back on 4th March 2023... I am completely dissatisfied with the work that was done in the service center. Infact there is something wrong...
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A
Amin chowhan
from Pune, Maharashtra
Mar 10, 2023
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Volkswagen taigun/ complaint regarding service center

Address:Pune

Dear Sir,
I am Amin Chowhan I have your Volkswagen Taigun car. I send my car on 6th March 2023 for servicing at B U Bhandari service center at Shivaji Nagar, Pune, Maharashtra.
In service center they told me that the car high pressure part is damage and they have to replace it. But the part is not currently available with them. They told to wait till 22nd March 2023. But I can not hold so long time. Because it is very inconvenient...
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To day it is almost three months and after so many times reminding your customer care my complaint No. CCR10636845 for non existence of Auto Fold ORVM in my above mentioned car purchased from your Dealer M/s. Volkswagen Ahmedabad wide their bill no. AHDN/223/0710 dt. 30/11/2022 is still unresolved.(MEXA22CW9NT016978)
An important and most desirable feature in today's time, is eliminated without any reason and without informing the...
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S
SINIPRIYA APPU
Feb 23, 2023
Mar 4, 2023
This thread was updated on Mar 4, 2023
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Garage Service

Address:54/1, Mettupalayam Road, Kavundampalayam, Coimbatore – 641 030.

I'm using Vento since 2016, purchased a brand-new vehicle from the showroom. All the service was done at the company garage at Volkswagen service center in Coimbatore & Bangalore. Every service I used to spend around 20K. I left my vehicle for the regular service, and I was shocked when I received the call from the Service Manager stating that my vehicle has t undergo Coolant leakage, Engine oil leakage, replace brake pads, and so many other...
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Y
yrsyogi
from Pune, Maharashtra
Feb 8, 2023
Feb 9, 2023
This thread was updated on Feb 9, 2023
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EPC Faults reported during car warranty period. Post warranty period I am pushed to pay the cost

Hi Team,

I need the Volkswagen India service support team to give the following problem the necessary attention.
Currently, my car AMEO - Ameo 1.2L MPI 55kW MT is being with at BU Bhandari Pune West to fix the EPC error light that rendered it inoperable. The service order for Pune West with ticket ID CCR11051091 is SOA2221713.
There have been two significant instances where an EPC issue was brought up while the...
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R
Ram mohan
Feb 6, 2023
Feb 28, 2023
This thread was updated on Feb 28, 2023
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Regarding Fraud on kun volkswagen company oil charging issues

Address:Kottivakkam, omr

On Jan 17 2023, I went to kun volkswagen kottivakkam branch, for general service, oil change, they does not change my car engine oil, suddenly 4/2/2023 my car engine was stop working engine oil light was started blinking, then I went near by shell petrol pump near by they told engine was not fraud done on company, checked oil was not changed very bad, they changed my car engine oil, car started working, how dare kun volkswagen, does change...
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A
aagarwal2
Feb 3, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with brand new VW Taigun

Address:MG Road, Gurgaon

I brought a brand new Taigun from a dealership in Gurgaon couple of months back. The overall experience with the dealership has been very poor including after sales support and service support. Below are few examples -

1. VW Connect was activated couple of weeks after the car was delivered (30th Nov) and stopped working 6 weeks later (24th Jan). Despite multiple follow-ups, the issue has not been resolved and keep getting...
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M
Mohanraj Madhavan
Jan 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and irresponsible staff

Address:Chennai

I had purchased VW taigun on 2nd Jan 2023. The dealer is KUN Volkswagen Madras. I had paid for framed number plates and seat covers. When I went to install number plates, they person has already drilled holes wherein i had asked for plates with frame without any holes drilled. They simply asked me to install elsewhere. Next i went to install seat covers. The staff gave me a degrading look and asked me why have I come in the evening. I told...
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L
Luxrec
from New delhi, Delhi
Jan 18, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Break noise issue not resolved after repeated failed attempts

This is in regards to the BRREAK NOISE ISSUE registered with Volkswagen.
My car has been making break noise since 15 months, Volkswagen has tried fixing the issue multiple times.
Even they have tried changing the rare breaking system with drums, plates, break shoe and break pads.
But still the issue is not resolved.
I have been visiting service center multiple times and connecting with Volkswagen india service...
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U
Uday Kumar Rajarapu
Jan 6, 2023
Jan 21, 2023
This thread was updated on Jan 21, 2023
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Power Window issue for Volkswagen Taigun

Address:Uday Rajarapu , Vehicle No. TS08 HW 6988

Hi VW Team,

Greetings for the day ..!

Power Window Issue is still persistent since June 2022(Almost 9 Month and every month service team is conveying the same 2 months. I don’t see any progress on the resolution of the issue.

So, Please keep this ticket open until the issue resolved.

I don’t know what’s going on with this issue.
Could you please check the resolution...
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