Voltas — No service from voltas for water dispenser water linkage problem

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased Voltas water dispenser without freeze PY, on 5th June 2014 from authorized seller of Voltas, Harie Marketing. 59, Navyug Market, Ghaziabad - 201001, From the time o[censored]sing it there was problem with its water leakage, though I complained about it to the dealer but he said to contact to Voltas itself. I complained about the same on 20th May 2015. The complaint details are as follows: Customer Name: simpy Customer Address: A-19, Sector-55, Noida, Near Indian Oil Building, Postal Code: 201301 Contact No: [protected] E-mail: [protected]@gmail.com, PY Date of Purchase: 05/06/2014 Serial No: 6210149G14A000782 Nature of Problem: Water Dispenser Water Leakage problem.I was assured that my problem will be resolved on 21st May 2015, I waited next two whole day but no one turned up. So again I call on 23rd may 2015 at the toll free number to the customer care about the same. The details are as follows: complaint number [protected]. On 26th May, 2015 I again call they said the assistance will reach within today itself but nothing happened also I haven't get any SMS or any Call regarding it hence after waiting for about 3 more day I am writing this complaint. Hence, it is requested that please rectify my problem and arrange for the visit of the engineer to my residence on Within 1st June 2015(Monday) and ensure that my Water dispenser has been rectified. Contact No: [protected] E-Mail Address: [protected]@gmail.com. at all. My complaint number for this is given to be [protected]. My Water dispenser is still under warranty. In the whole process I had to face so much of mental pain and agony, all in vain. With this mail I am attaching my Invoice also. Once again I am requesting you to rectify, replace or cash back for the saneat the earliest without any further delay or I have to suit your company in the consumer court.