[Resolved]  Voltas — Pathetic after sales service

Address:Gautam Buddh Nagar, Uttar Pradesh

It's been a nightmare since i have buyed AC of Voltas. 2-3 times every year this AC has given me problems. And in addition to this, brand is purely of sarkari nature. I own Hitachi and a LG AC with a very superior Customer care. Now again i am facing the same problem, and my nightmare beigns ... It's already 1.5 weeks since i have put a complaint regarding my Split AC and till date the said compressor is not replaced. Whenever, i called the technician "Swift Air care noida". They quote their inability to do the work as they don't have the technician (All are gone on leave as said by cust care...pathatic company). Even if you dare to call their toll free number then they are also useless...they'll keep hanging you for 2-3 days deadline...which will never end. One cannot think of Taking an AMC from them as it's useless Mr. Ratan Tata should seriously think to close this company. As this particular brand is spoiling his brand Value. Deepak Rawat [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Deepak Rawat,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care
Most pathetic after sales service, won't siggest anyone to buy any voltas ac ever, even I have been shifting to hitachi after seeing these level of services.

Also, I'll make sure to aware about your poor services to rest of prospects buyers.
Dear Harshitp,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas

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