West Bengal State Electricity Distribution Company [WBSEDCL] — Bill Payment Shows Pending but Money deducted

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with GPay UPI. UPI transaction ID is[protected] to WBSEDCL (wbsedcl.[protected]@hdfcbank). from GURUPADA DEY (Central Bank of India). Money debited from my bank account and shows as Completed in UPI App, but no confirmation message delivered in registered mobile. Payment status shows payment failure in WBSEDCL portal. I have attached transaction details for reference as well. Please take an action as soon as possible.

Bill Amount: 1133.00/-
Payment Date: 08/08/2021 Time 6:29 P.M
WBSEDCL Consumer ID:[protected]

Kindly look into the matter.
Thanking you.

Your faithfully
ARNAB DEY
Email id: [protected]@gmail.com
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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