[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — West Bengal State Electricity Distribution Company (WBSEDCL) - Bill paid through qr of Google pay but still showing unpaid

Dear Sir,
I am Krishna Chakrabarty Resident of Hridaypur, Post-Hridaypur, Dist-North 24 Pgs West Bengal, India Pin-700127 (WBSEDCL NABAPALLY BRANCH)
Consumer id- *****0715
Inst no.-****919
I would like to inform you that after receiving the bill ( January 2021- March 2021) on 5/1/2021. I have paid the outstanding billing amount of Rs.1660 through Google Pay by Qr code scanning procedure and the payment was successful.the transaction I'd of the transaction is[protected]screenshot attached)and the money was deducted from Andhra bank and deposited to WBSEDCL. But my bill is still showing unpaid on website and send sms of due bill.
That's why I am so worried and don't understand what i should do now.
So Sir please take necessary action as soon as possible.
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Jan 27, 2021
Complaint marked as Resolved 
My money have been refunded but i have to pay fine.
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had paid electricity on 31st January, 2021 by through Google Pay by scanning QR code on the bill. It directed me to pay bill amount of INR 4723. amount was deducted from account. I have checked the bill and it is still featuring as bill due even after a week.
My Consumer id is[protected]. Please find attached transaction receipt from Google pay. I would request you to please have this resolved at the earliest.

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
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