[Resolved] Whirlpool India — product and service

rocksmrock

from Mumbai, Maharashtra

Address:

400003

I have bought a refrigerator a year back and now suddenly its passing current due to which i called up customer care and he says i have to pay charges to the person who visits my house whatever the reason is.. Tell me without knowing the problem how can i be asked to py the money and why should i pay money if it will be your fault
I have used samsung refrigerator which last for years without any complain
Worst brand worst product and worst service ever i will never buy any whirlpool product nor i will suggest anyone else to do so

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Oct 1, 2018

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Whirlpool India Customer Care's response Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.

Verified Support

Aug 27, 2018

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue.

Regards,
Whirlpool Support.

Verified Support

Aug 29, 2018

Whirlpool India Customer Care's response Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.