Woodland — My shoe was defective

Address:Jammu, Jammu and Kashmir, 18001

Hi,

I have purchased the woodland shoe from Alis shoes (Opp Apsara Theatre Ghandi Nagar Jammu) on date 09.10.2016 against Bill number 2215-. But shoe was defective and sole had been opened. So I have sent back the shoes to the dealer on date 06.10.2016 then he sent back the defective shoes in your factory 12.10.2016 through to track on courier number-[protected] same has been delivered on 15.10.2016.

Request to you Please send my shoes on urgent basis. I am regular purchase the woodland shoes.Please understand my problem.

We have attached the Bill copy.
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Plz. tell me the steps to identify the shoe is original or a copy

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