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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 5

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E
Eranna Kybarshi
from Hyderabad, Telangana
May 10, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Bad experience with Xiaomi and Service centres

Address:9885998539

I am Eranna, bought POCO X3 pro, 2years ago. Suddenly, the phone got dead. I'm not understanding anything. After enquiring got to know, like me many are faced similar issue.
Yesterday, I went to visit mi service centre in Chanda Nagar, Lingampally, Hyderabad. Without inspecting, he said, mobile needs to change motherboard for that he said, will charge Rs.12000 and also said throughout India motherboard only change for this issue instead...
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A
Anuvansh bagri
May 4, 2023
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Redmi tv 4k X43

I bought a New Redmi tv 4K and facing backlit bleeding issue from day one reported to Xiaomi service yesterday but no response i want my tv to be replaced, worst product & service, Kindly intervene and help....
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S
shruti amol
from Pune, Maharashtra
May 2, 2023
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MI 5x 50 TV is not working from 4 weeks and no resolution from service center

My MI 5x 50 TV is not working from 4 weeks 9th april 23 and no resolution from service center, only once technician came on 11th april 23 and asked to change spare part, since then service center and Mi customer care are just asking to wait for 2-3 days for spare parts and again same response.
They are giving false information too.
since 11th april no one is responding to our complaint....
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D
Dinesh_l
from Pune, Maharashtra
Apr 30, 2023
May 10, 2023
This thread was updated on May 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poco X3 pro DEAD-Bad service

It's been almost 1 and half months since I submitted my Poco X3 Pro to Mi pune Service Center, and still I haven't received the device they don't have the parts nor are they ready to replace my device and there are many cases where the issue persists even after replacing the entire motherboard. If Poco India doesn't have resources to repair such faulty motherboards manufactured by them it's not my lookout why would the customer suffers I've...
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Dinesh_l
from Pune, Maharashtra
Apr 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poco X3 pro DEAD-

Website:poco x3 pro

If you are not eligible for provide solutions to your valuable users.
please shutdown the brand.

I have raised the complaint before 1 and half month ago complaint no- WOIN[protected] for my poco x3 pro dead after update. It was submitted on 27 march 2023 to the service center. Till date i don't have a single update or proper resolution from your respected team. Phone is under warranty and right now I don't want repair...
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Address:Bangalore
Website:www.mi.com/in

On 10 April I had ordered Redmi note 12 pro with exchange offer from mi.com/in worth 24999/- which was out of delivery on 11 April.
Due to some minor dents on the back side of the phone, delivery person rejected to exchange and asked for exchange amount to deliver the order.
I told him that I won't pay exchange amount, please take back your order and refund.
On the same day it was showing that it has been returned to...
+1 photos
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C
Chandra Mani Verma
Apr 15, 2023
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Jio 5g not working on mi 10i

Xiaomi India cheated user by selling 4g phone calling it 5g.. However Jio 5g doesn't support mi 10i....
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Chinmay Lodha
from Surat, Gujarat
Apr 10, 2023
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Terrible Experience with Offline MI Store's Customer Service for MI 11T Pro

I had a terrible experience with the offline Mi store located at Vesu. On[protected]:52:05, I purchased a Mi 11T Pro, but unfortunately, it had poor battery performance and overall poor quality. Despite having the invoice number SD[protected], when I approached the store for assistance, the staff was non-cooperative and did not address my concerns properly. They didn't seem to care about my issues and were not willing to help. It was...
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Sir, My money is debited from my bank account threw upi id ( [protected]@paytm ) but order is not paced, please help me on this issue
With upi ref no :[protected]

Mi id : [protected]

I successfully made payment threw my upi id [protected]@paytm...
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S
Savai
Apr 6, 2023
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Front camera of POCOX3

My phone's (poco x3) front camera just got freezed. My phone's back camera is functioning normally but when I try to switch it to front camera it just get freezes and then phone hangs for a bit when I try to reconvert it to back camera. I'm not able to do video call, my phone not opening with face recognition. Also my phone is updated.

Inshort, front camera of my pocox3 is not working due to current update or some bugs. But...
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sridhar baskara doss
from Chennai, Tamil Nadu
Apr 5, 2023
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Non availability of RO filter , PAC filter and PPC filter regarding

Dear Sir/Madam,

I am writing to express my extreme disappointment with your company's lack of availability of RO filter, PAC filter, and PPC filter for water purifiers both in your online and offline stores. I recently purchased one of your water purifiers just two years ago, and already I am unable to find the necessary replacement filters to keep my purifier running properly.

As a consumer, I have the right...
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Dear Sir/Madam,

I am writing to express my extreme disappointment with your company's lack of availability of RO filter, PAC filter, and PPC filter for water purifiers both in your online and offline stores. I recently purchased one of your water purifiers just two years ago, and already I am unable to find the necessary replacement filters to keep my purifier running properly.

As a consumer, I have the right...
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M
mani kandan1524
from Mumbai, Maharashtra
Apr 2, 2023
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Xiaomi 13 pro cashback not provided as promised

I ordered my Xiaomi 13 pro on March 6th 2023 and during checkout website showed i will get 10000 cashback but after placing order when i check with support team they are saying you are not eligible as per T&C. when i placed order there was no T&C available on website and after placing order Mi has updated there website with T&C, now as MI website told i will get 10000 cashback, i placed order...
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T
trushna raval
from Jamnagar, Gujarat
Apr 2, 2023
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MI note 10 pro max front camera is not working

Address:Xiaomi india

I have mi note 10 pro max mobile. Mi users suffering from front camara problem since mi 13 software update. Mi also aknowledge this issue and declare to repair this without any cost but they not do this. When customer go to service they ask for 12000 rs if mobile is out of warranty. Problem is occurred by company then company must repair this with out any cost. About 90% users have this issue and they do nothing for this. This is injustice...
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trushna raval
from Jamnagar, Gujarat
Apr 2, 2023
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MI note 10 pro max front camera is not working

Address:Xiaomi

Suddenly my front camara is not working. When I went to service center to slove this problem. They say it's due to mi 13 software updates. You have to change motherboard. Because of company fault why customer have to suffer. Company acknowledge this issue and declare to repair without any cost but when go to repair they ask for warranty. This is injustice to customers. About 90% user suffering from this issue. Company must solve this problem...
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K
KDJoshi
from Porbandar, Gujarat
Apr 2, 2023
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Poco f3 gt

Address:Xiaomi Technology India Pvt Ltd,Ground floor,AKR Infinity ,Sy No,.113, Krishna Reddy Industrial Area, 7th Mile,Hosur Road,Bangalore-560068,Karnataka
Website:www.poco.in

On 8 Feb-2023 my phone Poco F3 GT got dead after a software update after that i talked with POCO India 's customer helpline number but no solution found while talking to them so i visited your service centre on 11-Feb-2023 and after 6 Days on 17-Feb-2023 days i called them to ask about the update about my phone and they said i’ll have to pay 14, 000 INR for the replacement of motherboard as my phone is out of warranty.
As there was...
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H
Husain198
from Pune, Maharashtra
Mar 29, 2023
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Smartphone

Address:Hadapsar

I have purchased Xiaomi 11 T pro last month I have problem of display in that under 7 days. I have taken it to the service center but they didn't taken any response on it evey time they give any excuse.
Sorry to say that but Xiaomi service center are not providing services. They are making fool of their customers.
They replaced it which has dota on the display. I have given photo of that...
+1 photos
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praveen3366
from Bengaluru, Karnataka
Mar 28, 2023
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Mi11x motherboard issue

I am praveen, i bought mi11x from amazon 1.5 years back.Phone is getting lot of issues, its overheating and there is issue with the motherboard.Its the manufacturing defect with the mi 11 series, many customers have been complained about it, there is no response from the official sources...
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I placed an order for Redmi 12 pro+ from HDFC bank credit card. Order was not placed but the amount 31698 got deducted from the card. I complained to bank's customer care. They checked and informed that the order was successful. But I neither received the cell phone nor the money back in my account. Please refund my money....
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_Samu_
Mar 21, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Poco X3 Pro motherboard dead, speedy repair or extension of warranty

I submitted my phone Poco X3 Pro in Xiaomi service center on 16/01/2023 as the motherboard of my phone was dead. They told me that I would receive my phone within one and half months. They returned my phone on 22/02/2023, but I have to submit it again as after changing the motherboard the camera of my phone was not working, more specifically the camera was not opening. But now near about 1 month has elapsed already and they are saying to...
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