Xiaomi India — Change of mobile

Address:

New Delhi, Delhi, 110043

Sir
i have sent a mobile to rocket commerce llp, 4th floor, plot no. 183 to 197, & 254 to 258 bommasandra, jigani, link road-562106 vide blue dart courier no. [protected].
As discussed on customer care no. [protected], the mobile is received by the godown on dated 08.08.2016. Whenever i call on the no. The executives advised me to hold for some time. Its been very long time almost two month. But neither i received any reply from your regard.
Please look in the matter, otherwise i will have to go to consumer forum

regards
ayush
shop no. 1, grm complex, bhotoo wali gali, nangloi, delhi-110041
mobile no. [protected]