Xioami — Dead pieces received and sent for replacement

Address:

Bangalore, Karnataka, 431602

Respectfully sir I want make a complaint that on 3 Aug 2016 I ordered a phone Redmi note 3 . When the phone delivered it was dead .I call the customer care they said that sent your mob via courier I can not pickup in nanded. Then I sent my phone via courier Dtdc . Dtdc provided me tracking id which showed phone receive by xiomi on 10 Aug . After 10 Aug I called many time xiomi care they always said your mob information is not available.
Sir please resolve my problem please provide me my phone or mony..thanking you
Invoice date. 3Aug2016
Delivery date. 6Aug2016
Cash payment. 9999
Order no. [protected]
Dtdc courier date. 9Aug2016
Dtdc courier no. V31081717
Dtdc courier charge. 430
Mi complaint no.[protected]
Name. Sushant kumar singh
Mob no. [protected]