[Resolved] Xolo — 2 months waiting for my mobile

Meet Vora

from Delhi, Delhi

Address:

Ahmedabad, Gujarat

I am facing a problem regarding the cell phone which I do have; XOLO Q800(IMEI is: [protected]). My phone is under warranty period and having some issues and hence I gave it to the service centre first time on 21st of Jun 2014. On 27th of Jun 2014, I got a reply form service centre that my phone is got repaired. When I went there I found it was not repaired so I again submitted it for the same problem! I also talk to customer care and explained everything I also mailed the same. Now on 12th of July 2014, I got the same status and reply from the service centre, there for now I need some concrete solution to this problem and it is my humble request to do the needful

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Complaint marked as Resolved

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr. Meet Thank you for giving us a chance to assist you. This is in reference to your complaint dated 29.07.2014 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in