[Resolved] Xolo 8x 1000 — SIM not detectable in both slots

manasa krishna reddy

from Ongole, Andhra Pradesh

Address:	New Delhi, Delhi, 523001
Website:	www.xolo.in

Dear sir, I Like the XOLO 8x 1000 very much becz of it's high resolution and physical appearance. i bought xolo 8x 1000 in January. From 30 days onwards, my mobile is not detecting sim card. i approached xolo service center, Ongole, A.P on 19th Oct 2015 and got work order number.[protected] and mobile sent to delhi for estimation. On 5th Nov 2015 i got my mobile by saying PCB need to change it cost around Rs 6600. is the xolo service team taking care of customer properly.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2015

Xolo Customer Care's response Dear Mr. Reddy, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 06.11.2015 regarding your XOLO Smartphone; as discussed with service center it is confirmed that your handset is physically damaged and also like to inform you that company reserve the rights to apply the charges for repair. In addition, we request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number with us so that we can provide you the exact estimate amount after post diagnose by the service centre. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in