[Resolved] Xolo — A600 TOUCHPAD DEFECTIVE | |||
respected xolo mobile administer. I am ARUN SHIGWAN (mob no.[protected]) from navi mumbai, maharastra-400706. i have purchased XOLO-A600 (EMI NO.[protected]) on dated 6TH APRIL 2014. After puchase of of this mobile, i suffered too much problem in mobile. problems in mobile - 1.touch screen defective. 2.functions dis-order. 3.hangup. after this problem i put mobile in xolo service centre at panvel (branch code[protected] on dated 26th aug 2014 for same problems. details- 1.work order no.[protected]. 2.date-26/08/2014. i got my repaired mobile from xolo service centre on dated 26th aug 2014. but after service within 10 days same problems accures again and again in mobile.i am too much mentally harraised from this mobile. now i am finally re-admitted my mobile in xolo service centre at vashi. details- 1.work order no.[protected]. 2.date- 04/10/2014 same problems in mobile - 1.touch screen defective. 2.functions dis-order. 3.hangup. i request you to please replace me without problem mobile or refund my money with intrest as soon as possible. this is my intemation to you to please note my complaint and solve this big problem in my mobile.please insure my complaint and revert me as soon as possible. i have attached - 1.copy of old work order on dated 26/08/2014. 2.copy of old new order on dated 04/10/2014. 3.copy of mobile purchase bill on dated 06/04/2014. thnking you. YOUR CUSTUMER, MR. ARUN SHIGWAN. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 06, 2014 Xolo Customer Care's response Dear Mr. Shigwan,
Greetings of the Day!
Thank you for addressing your concern to us.
We sincerely regret the inconvenience caused to you on your dealing with Xolo Smart Phone.This is in reference to your email dated 04.10.2014 regarding XOLO Smart Phone A600 ; We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
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