[Resolved] Xolo — A800 Mobile pixel problem

dapodipune

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Sir, From last 4 months my XOLO A800 having pixel (seen double screen)problem, two time i gave it for repairing at Pimpri, Pune, service center but that time double screen not seen & some times it was working .But from 30th Nov.2014 it is continously seen double screen.Details given below, Model no.A-800 S/N:A800012L2014590 IMEI:-1:[protected] IMEI:-2:[protected] Date of purchase- 13.10.2013 It's problem was begin within warranty period, so please repair my mobile in warranty period. within two days i am giving it to pimpri service centre. From, AVINASH LAD, E-Mail id [protected]@gmail.com, Mb. no.[protected]

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Complaint marked as Resolved

Verified Support

Dec 04, 2014

Xolo Customer Care's response Dear Mr. Avinash, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 01.12.2014 regarding your XOLO Smartphone (A800); as confirmed by your side that your handset is out of warranty. Hence, we like to inform you that company reserve the rights to apply the charges for repair. In addition, we request you to kindly submit your handset with any of your nearest service centre for repair support as the service centres are the first point of contact to resolve the handset performance related concern. To find out nearest service centre kindly visit our website or click on the below given link. http://www.xolo.in/xolocare/xolo-support For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in