[Resolved] Xolo — Approval letter for refund

YOGESH SANGHANI

from Surat, Gujarat

Address:

Surat, Gujarat

My xolo Q700i Phone Display Line & Battry Problems. I Submited Xolo Q700i Phone On 4-6-2014 xolo Service Centre Surat.But thay Have not given Proper Answer. I Called customer Car toll free No but not Revived My Phone In This Time. I Mailed On Five & More Time Xolo Email Id But Not Answer In current Date. I Will Not Revived This Phone Plz Case Back. Your company Phone is Good But Your Company Service is Very Very Bad I Not Like This Phone Plz Case Back Approval Lattter

Notification No.[protected] IMEI No [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

My Mail id received the xolo mail Dear Customer, Thank you for your Email. As per our status your handset has been repaired and dispatched with Docket Number V17813140 (DTDC). For further information, kindly call our toll free helpline 1800-30-100-104 (Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr. Yogesh Thank you for giving us a chance to assist you. This is in reference to your complaint dated 16.07.2014 regarding XOLO Smartphone Q700i. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in