[Resolved] Xolo — Auto Net On

sreejiths

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

I Have given my mobile xolo q2000 (IMEI No.[protected]) in warranty period for repair at xolo service centre in Trivandrum (Kerala) on19th Dec 2014.This is the second time that I have given for repair.4 months back I have submitted my xolo q2000 BLACK mobile(charging complaint) but I have received WHITE mobile back.Now I have submitted for net work complaint.I request you sir please I want my Black mobile returned.

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Complaint marked as Resolved

Verified Support

Dec 27, 2014

Xolo Customer Care's response Dear Mr. Sreejith, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 24.12.2014 regarding XOLO Smartphone (Q2000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

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Xolo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Sreejith,

Greetings of the Day!

Thank you for writing to XOLO.

This is in reference to your post dated 24.12.2014 regarding XOLO Smartphone (Q2000); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V21178360.

For any further query or feedback, please contact us at [protected]@xolo.in

Warm Regards,

Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in