[Resolved] Xolo — Battery Replacement and Phone unable to detect Sim Card

onlyarnabs

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I am using Xolo X 10000 and it has just been 10 months I am using the phone. By this time only the battery has fattened and resulted in battery life of 10 mins Plus the phone is being unable to detect the sim card..I made a complaint to Xolo Care and they are telling me to deal with the service center and the service center is telling they can nit tell me when my battery will be replaced. I am not being able to use m phone for over two weeks at ally phone for almost two weeks now . Please help.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2014

Xolo Customer Care's response Dear Mr.Customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 20.06.2014 regarding XOLO Smartphone 1000X. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in