[Resolved]  Xolo Black 1x — New mobile xolo black 1x not worked

Address:Solan, Himachal Pradesh, 173205

I bought a new mobile xolo black 1x but in one month when I am using Mobile then mobile display light on off automatically
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Aug 9, 2021
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
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Dear Customer,
Thank you for writing to us at XOLO Support.
This is in reference to your email dated[protected] regarding your XOLO BLACK 1X.
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
In response to your query we would request you to take your phone to the nearest XOLO Service Centre. Our technicians will assist you in the best possible way.
For location of our Service Centre nearest to you, kindly access the following web link:
http://www.xolo.in/service-centers
We recommend you to take along the proof of purchase/receipt while visiting the XOLO Service Centre. Your phone will be repaired under warranty if it meets all the warranty guidelines.
Before submitting your phone at the XOLO Service Centre, you may kindly take a backup of the phone contacts to the SIM card. If the phone supports the memory card, take a backup of all the contacts, messages, images, clips and all relevant data to the Memory Card or to the PC.
Backup can be taken, provided the phone is in “Power ON” condition.
For any further query or feedback, please contact us at [protected]@xolo.in.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

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