[Resolved]  Xolo — Cell phone not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

I submitted my xolo x1000 set at the service centre outlet at sec 62 noida on[protected] whose work order number is[protected], there was some battery problem which they said they will replace it, i asked for the repairng cost but they said they will messege me whithin two days, and said you will get your set done within 20 days max. Now its 2nd nov and there is not a single update from the service centre and the xolo company about what will be the cost of reparing or when will i get my set back, i have called service centre and xolo company several times but they are not giving any answers, i am very much disappointed with the response of the company. Please do the needful...
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Complaint marked as Resolved 
Verified Support
Nov 16, 2014
Xolo Customer Care's response
Dear Mr.Vivek, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 11/11/2014, regarding your XOLO Smartphone. We would like to inform you that your handset is ready for dispatch from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. For any further query or feedback, please contact us at [protected]@xolo.in Bharti Singh Rawat Warm Regard’s XOLO Care www.xolo.in
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