[Resolved]  Xolo — Cheated By Xolo

Address:

Ahmedabad, Gujarat

hello sir.. i am middle class student. i had bought a xolo Q800 white colour cell phone before 4 months. But before 20 days the phone switched off automatically. Due to phone is under warrenty so i was gone to xolo care, they told me that the phone has phisically damaged. i dont know what problem is occured. They told me that you have charged maximium 400 rs. so replyed, its ok although phone is under warrenty. thare are only 4 monts after buy that phone. when i was gone again to take my phone back, thay told me, there is big expense of phone and amount of 7300 rs.. i cant understand about it. how can i give them to 7300 rs. because what happend i dont know about it.. and new phone price is 12000 rs. when i called customer care of xolo care, no one answered me. and they dont connect phone to seniors. i am very confused. i want to claim on that.. please help me. Hoping for your correct action.