[Resolved]  Xolo — Company despatched a replacement phone after one month still not delivered in hand

Address:

New Delhi, Delhi

Sir/Madam, After several complaints and Follow ups I managed to get a call from concerned person of xolo service. Although dealing with xolo was a real nightmare for me, I got a call on 31.10.2014 from xolo that company has arranged a replacement for me and has despatched it from noida, now it's the sixth day and still I had not got my cellphone, according to the official the phone was despatched through courier service. In this modern time, with so much transport facilities available, the status that I've received is that it's still with the courier company, are you guys kidding on me?? I mean it doesn't take a week to deliver a handset from noida to Delhi. It's is really getting worse day by day, I purchased a phone for my use, bt I think I paid 10, 000 bucks for the training of xolo's workforce, because it's been two months and they're working on it. Still the problem is not solved. Workorder no. :[protected]