[Resolved] Xolo — Dead 5 times

Ashishmalihan

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

dear sir / mam, I have submitted my phone 5 times in XOLO uttam nagar branch, the same problem again and again coming. yesterday after 15 days i have taken my phone from XOLO service center and today it is again dead. These guys not taking it seriously, the phone is just 3month old and 5 time is gone to XOLO's service center but my PROBLEM is still not resolved by you. I had told to their executive that please change its motherboard but they haven't done the same.

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Complaint marked as Resolved

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Xolo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Malihan,

Greetings of the Day!

Thank you for writing to XOLO.

This is in reference to your post dated 13.02.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in

Warm Regards,

Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in