[Resolved] Xolo — delay from the service centre

shruti anekar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

purchased the phone on 25th april. problems such as touch pad not working, earphones not working, etc. I have given the phone in the xolo service centre at charni road a month ago.. its not yet come. your workers are delaying it by saying more 10days everytime I call up. please hold over my phone xoloQ900 as fast as possible . my work order number is :[protected] . do the needfull ..please .

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Complaint marked as Resolved

Verified Support

Oct 20, 2014

Xolo Customer Care's response Dear Ms. Shruti, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 08/10/2014 regarding XOLO Smartphone Q900. As per our telephonic conversation with your father Mr. Anekar regarding your complaint, it has been confirmed that you already collected your handset from the service centre. Hence, request you to kindly observe your handset and if you will face any issue then feel free to contact us. Warm Regard’s Bharti Singh Rawat XOLO Care www.xolo.in