[Resolved] Xolo — Doesn't return my mobile

Abhishekji

from Mumbai, Maharashtra

Address:

Kanpur, Uttar Pradesh, 208007

Shivaj technology of mall road kanpur
Lava and xolo service center
I submitted my mobile because of software problem, 30th of may, and they give me the date to take it after 3days
But I visit there till they doesn't do any work in my mobile
Then they give me a net date to come after one week
Then I visit today but still they doesn't return my mobile
Please help me rapidly..

My mobile model is-
Xolo eraX
My name-
Abhishek Kushwaha

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Jul 8, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2016

Xolo Customer Care's response Dear Mr. Kushwaha, Greetings of the Day! This is in reference to your concern dated 06.06.2016, regarding your XOLO ERA X. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your query, we would request you to kindly revert with your contact number, device IMEI number, city and state name so that we can communicate to you and assist you better in this regard. For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support. Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in