[Resolved]  Xolo — Facing a lot of troubles Xolo Q3000 Handset

Address:

Vadodara, Gujarat

Hello, I had Purchase Xolo Q3000 Handset during May2014 and this handset is still under warranty. There are major concerns which i am facing while using this handset. Pls. note Major Problems Faced enlisted below:- a) Network Problem:-Weak(Poor) Network on Sim1/Sim2 Both(already confirmed by your Xolo Care Centre that there is Problem in Handset) & this handset need to send to Noida for further analysis/rectification which shall take approx 2 weeks time as confirmed by Bright Communication today over telephone. Pls. note I also tried by replacing the same SIM into other handsets where I was getting Full Netwrok which itself proves that there is something wrong with the Handset. b) Weak Batttery Backup:- Battery Gets dischagred within 4-5 hrs even after charging 100%. Pls. note there is no any apps running at backend. c) Handset Hangup:- Many Times the Handset gets Hang and very difficult to Handle. I have to either Restart the handset or Power Off and then Power on the same. Pls. note this Handest was purchased (On Line Purchase Amazon.in) through Paragon Telelinks Pvt.Ltd.vide their Inv. No.MH[protected] dtd.05th May'2014. I had handover My Handset Xolo Q3000 to above service centre on 21st Feb'2015. Enclosed Work Order No.[protected] dtd.21.02.2015. Details of Xolo Authorized Service Centre as mention below:- Bright Communication G-13, Lakshya Complex, Opp.L.I.C.Office Vadodara, Gujarat-390002 Contact No.-[protected] LOOKING TOWARDS ABOVE SO MUCH TROUBLES, MY SINCERE REQUEST TO XOLO TOWARDS REPLACEMENT OF THE HANDSET WITH A BRNAD NEW ONE WHICH SHALL EXPECTED TO PERFORM AS PER XOLO'S PUBLISHED SPECIFICATIONS.