[Resolved]  Xolo — For replace the upper version

Address:Mumbai City, Maharashtra

i have submitted the phone on date 16th Feb 2015 on next day they are telling ur phone is in under repair and have told varsha madam that i going out with my family on date 27th Feb 2015 till 10 to 15 days i m going to out of town so u tell me that i want phone q3000 with bill, with warrnty, white color, flip cover charger & headphones so, tell me ur customer care not proper answering to my question i telling that give me ur factory no. or give ur senior to talk they telling we have not authority to give the call i got the mail also on my is work order no is[protected] i m telling that please send the its replacing only they are telling what ever u want do u can do complaint o[censored]s. so u tell me where should i go to ask the phone
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Complaint marked as Resolved 
Verified Support
Feb 26, 2015
Xolo Customer Care's response
Dear Mr. Rathod, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 25.02.2015 regarding XOLO Smartphone (Q2000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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