[Resolved]  Xolo — Giving very low signal strength

Address:Kottayam, Kerala

I bught a xolo q1000opus2 smartphone on 11.11.14 from e_store shope no.A31, basement, penta menaka, marrie drve, cochin.31, kerala, india. When i started using it i found it is showing very low signal strength (Range) in 3g services. I tried the same sim in my other xolo smartphone a500s lite where it showed very good signal strength.(Q1000 showed only one bar where 500s lite showed full bars). I contacted the xolo care cochin, they issued me the do certficate and i replaced the phone from the same shop. The new phone imei no. Is [protected].( the first phones imei number i didnot noted anywhere)
But i got the same complaint in the new phone also. Since i am comfortable to work in xolo a500s lite with the same sim it is sure that it is not because of the network problem and understand that it is a common complaint of this particular model.. Now i dont know what to do, therefore please help me to get rid of this situation.
Please give me another model xolo smartphone within the same range. My mob no. [protected]
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Complaint marked as Resolved 
Verified Support
Nov 26, 2014
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 25.11.2014 regarding your complaint for your XOLO Smartphone Q1000Opus2. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
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