[Resolved] Xolo — Handset Battery deformed

Thakurram18

from New Delhi, Delhi

Address:

New Delhi, Delhi

Hi, This is to inform you that this is ram thakur & i have bought handset model Q1200 on dated 04.07.2014 from Lava Head office but it is regret to inform you that since the date of purchase, i have been facing a lot of issue like mobile heating, battery deformed etc. further to inform you that i have submitted at G Info tech, Kalkaji on dated 30 Apr.2015 and since then i have not received any input like job sheet no. & work order no. i have been in follow up to find these details but nothing has been done as of now, rest this issue has been faced by me earlier as well when i submitted my device at techno care, Lajpat nagar-II. Please find the details : Model - XOLO Q-1200 IMEI - [protected] this is to inform you that i am no more interested do a repair model because same has been already swapped, so i am seeking a model in the same price range because i am fed up & having no trust in the existing model. seeking a quick response. Your sincerely, Ram Thakur [protected]

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May 24, 2017

Complaint marked as Resolved

Verified Support

May 22, 2015

Xolo Customer Care's response Dear Mr. Thakur, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 19.05.2015 regarding your complaint for your XOLO Smartphone (Q1200). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in

May 25, 2015

Updated by Thakurram18 No action has been taken till now.

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Comments

Thakurram18

from New Delhi, Delhi

No trust.

Thakurram18

from New Delhi, Delhi

No solution provided till now.

I have submitted Model no Q1200 mobile to service center on dated 30th Apr'15.

Work order no[protected] &[protected].

This is really pain full and I have done a blunder mistake to buy XOLO handset. So i am seeking a model in the same price range because i am fed up & having no trust in the existing model. Seeking a quick response.

Regards.
Ram Thakur.