[Resolved]  Xolo — Handset problem

Address:New Delhi, Delhi

I brought a brand new handset, of xolo QT1000opus 2 in black, with the whole trust of company response, but actually there is no responce for my handset, order this phone on 15th of augest 2014, and delivered on 20-aug-2014, and after 1 week hanging problem occured with google playstore, but ignored but after some days my power button swicthing problem, i report on 9-oct-2014 on care step door service, but no responce from there, so kindly help me and resolve me problem, , my address is 16/382 dakshin puri new delhi 110062, , and contact no is :[protected] and alternate num is [protected], kindly change/replace my handset, , as soon as possible. other wise m also having other options, but right now m req for that,

Thank you,
reguard
mayank thakkar
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Complaint marked as Resolved 
Verified Support
Oct 24, 2014
Xolo Customer Care's response
Dear Mr. Thakkar, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 22.10.2014 regarding your complaint for your XOLO Smartphone QT1000 OPUS. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Bharti Singh Rawat XOLO Care www.xolo.in
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