| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Hello, myself is Nitin Kumar from Noida, UP. I brought a new new smart phone Xolo Q900 four month past. After around 2 months a black spot was appearing on my mobile screen. I visited my nearest Xolo care(C/O Ambe Electronics) at Sector-18 on 2 may 2014 and submitted my phone, workorder Id is[protected] Okay, I visit them and they said it tooks 15 day only. After 15 days they said it will take more 15 days. Now they checked their database and say that mobile is in process state then I taken Area Manager contact details from xolo care and made 10 times call to Area Manager Mr. Amit Jahangir on this contact no [protected] but this guy didn't picked my call so again I contacted Xolo care and taken Xolo Top Level Manager contact details so I can talk to regarding phone. I made a call to Mr. Gaurav on this no [protected] but Mr.Gaurav was in metting so Mr.Piyush picked that call then I told everything about my phone, but he said let me check out and call you within 15 mins, I waited Mr.Piyush phn call but I didn't get any call from Piyush. finally again I called to Piyush but nobuddy picked my call. as per company norms company takes only 10-15 days for phone service but in my case 36 days has been passed. and no buddy is giving a proper answer so I need your help. I want my smart phones ASAP if in case my phone has been lost by company then revert my money(phone price). Was this information helpful? | 
model name XOLO A600
sir i gave my mobile to one of xolo service center on 8 may 2014 but
still i didn't get my mobile back . even i called so many time to
customer care but they are saying we have no update regarding your
handset they are saying the service center will give u information
regarding ur handset but service center is saying that we send ur mobile
noida head office pls sir help me out to get my hand sat back. sir even
the customer care is not ready to provide any contact no higher
authority to get any information regarding...