[Resolved]  Xolo — Mayank Services XOLO Service Center Delhi

Address:New Delhi, Delhi

i bought XOLO A500s having IMEI1 [protected] and IMEI2 [protected] and SN A500S413I036877 having mobile no. [protected] in October 2013.In 2015 it started showing problems.So I took my phone to the nearest service center Mayank Services, Uttam Nagar, New Delhi on 9th April as it was getting too much hang and switch off automatically. .On 10th april, they gave me and took 500 rupees for getting the problem solve. Again on 15th April I submitted my phone with user name "aayushi" as it was not getting switched on and they submitted it and sent to Noida Service center for changing the PCB .After two weeks they returned me the phone. The problem of switching off was solved but it was hanging a lot.Today(July 7, 2015) I went their because the three main lights of the phone were not turning off.They checked it and also damaged the display or IC and told me to submit 3500 for changing the PCB. First, they have damaged my phone's display for that I need proper action to be taken.
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Complaint marked as Resolved 
Verified Support
Jul 21, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 07.07.2015 regarding your complaint for your XOLO Smartphone A500s. As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which was given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
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i bought XOLO A500s having IMEI1 [protected] and IMEI2 [protected] and SN A500S413I036877 having mobile no. [protected] in October 2013.In 2015 it started showing problems.So I took my phone to the nearest service center Mayank Services, Uttam Nagar, New Delhi on 9th April as it was getting too much hang and switch off automatically. .On 10th april, they gave me and took 500 rupees for getting the problem solve.
Again on 15th April I submitted my phone with user name "aayushi" as it was not getting switched on and they submitted it and sent to Noida Service center for changing the PCB .After two weeks they returned me the phone. The problem of switching off was solved but it was hanging a lot.Today(July 7, 2015) I went their because the three main lights of the phone were not turning off.They checked it and also damaged the display or IC and told me to submit 3500 for changing the PCB.
First, they have damaged my phone's display for that I need proper action to be taken.

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