| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | www.xolo.in |
Hello Xolo / Lava,
This is the complaint against XOLO and Lava Mobile phone company.
This is to inform you that I would like to launch a complaint against your company and your product. As I was regularly contacting you for the past 2 Months regarding this Hand phone problem.
You also informed me that, we will solve these issues. But nothing has solved till date. I have been into deep depression due to this problem. Whenever I send mails to you, I am getting fake call from unknown peoples asking my Debit card No. and other bank details. Why this is happening? Already I lost my phone due to useless manufacturing defect. And you replaced me with some other phone with some other manufacturing defect. This is not ending or solving my problem instead creating more. This situation forcing me to launch a complaint in Consumer Court and C.M. Cell through my Advocate. If I am not getting solved from my problem in the next 24 hours, you can take it granted that I am moving forward in launching the complaint, with all the email details and recorded phone communications with you people.
Expecting a positive reply from your end at the earliest.
Regards
Vijayakumar C A
+91 [protected] Was this information helpful? | 
Thank you for writing to us at Lava support.
This email is in reference to your concern with LAVA IRIS ALFA L.
We regret to hear the difficulties that you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
As per our telephonic conversation we have provided you the resolution of your concern.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support.
Regards,
Satyaveer Yadav
Lava Technical Support Team