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[Resolved]  Xolo Mobile — Dont buy xolo phone. - about [protected]@xolo.In - they don't respond the customer problem

Address:Kolkata, West Bengal, 700051
Website:www.xolo.in

Dont buy XOLO phone.

Regarding My Problem i got this message from Xolo Care.

Dear Mr. Das,

Greetings of the Day!
This is in reference to your email dated 12/01/2016, regarding your XOLO BLACK.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number, city and state name with suitable timing to call you.
Warm Regards,
Daksh Gupta
XOLO Care

After that Xolo dont care about solve the problem
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Jan 25, 2016
Complaint marked as Resolved 
The company has not taken any steps against my complaints. Totally wasting time. I bought this phone XOLO balck 3GB from Snapdeal. Order ID: 10969598952 Xolo has heating problem. I think Xolo dont need customer satisfaction.
Xolo customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2016
Xolo Customer Care's response Dear Mr. Das, Thank you for writing to us at XOLO Support. This is in reference to your email dated[protected] regarding your XOLO BLACK. We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention. In response to your concern, we would request you to take your phone to the nearest XOLO Service Centre. Our technicians will assist you in the best possible way. For any further query or feedback, please contact us at [protected]@xolo.in. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in
Complaint comments 
7 Comments

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Comments

Dear Mr. Das,
Greetings of the Day!!!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would request you to kindly revert with your contact number and suitable timing to call you in order to support you in best possible manner.
Warm Regards,
Satyaveer Yadav
XOLO Care
Reply
Please contact with Daksh Gupta - XOLO Care

My details is given to him.

Dont you communicate with your co-worker.

If not please stop selling products.
Reply
Dear Mr. Das,
Greetings of the Day!!
As per our telephonic conversation, we would suggest you to visit nearest XOLO Authorized Service Centre, so that our engineers can diagnose the problem and take corrective action.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Reply
Snap deal technician checked the Xolo device, technician found the fault in the device.
Reply
Dear Ms. Das,
Greetings of the Day!
As per our telephonic conversation, we would request you to kindly contact to Snapdeal Support, so that they can assist you further in this regards.
In case of repair, we would request you to kindly contact to our nearest XOLO authorized service centre, so that they can assist you in best possible manner.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Reply
Xolo Black some function is not working within 7 days of purchase date. so im worried that this Xolo Black 3GB will not work after service.

Reply

display lighting problem

hello sie i am using xoloQ1000 mobile purchased on online flipkart.com these are mobile struck and hanging display problem so please service center is worest in my area (rajahmundry)ap, india
Reply

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