[Resolved] Xolo Mobile — Faulty mobile

Tyagi ji

from Mumbai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh

1. I have purchased xolo play 8x-1100, its imei no : [protected] on dated 3rd jan, 15.

There was the problem of Battery charging. So i went to xolo service center. from 21st may continue i am going to xolo service center for this issue.then they send my mobile to back-end for repair. I got my mobile after 10 days.Now a new issue has been started, speaker option is not working.now every day i m going to service center for problem resolution.it has been already escalated to customer care but they are deaf.They are not resolving my problem.please help.

2. I have another XOLO Q1200 1113dgq1200lb, purchase date[protected].same mobile charging issue with that phone also. Without charger that goes switched off witihin 5min time duration.

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Complaint marked as Resolved

Verified Support

Jul 20, 2015

Xolo Customer Care's response Dear Mr. Tyagi, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 13.07.2015 regarding your complaint for your XOLO Smartphone 8X-1100. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in