[Resolved]  Xolo — mobile handset not repaired

Address:

Lucknow, Uttar Pradesh

Work Order Number[protected] IMEI NO.-[protected] MY EMAIL- YASHASHVARAJ.[protected]@GMAIL.COM SIR/MADAM, I am from lucknow, (U.P) I had Purchased “XOLO PLAY 8X 1100” Its Been past 3 months where my handset always malfunctions… though that its been 4 times when I gave my phone to service, 3 months and 4 service..its kinda irritating… is this the work I have to do? Use mob 15 days n give to service 1st time my phone replaces due to sensors..anrd the replace model which I got in that camera was not working correctly then 2nd time when I gave it to service .. I dnt knw what kind of service you all gives my phone was same nothing changes the said PCB changed Camera lenc changed… if that was then why my phone was not repaired… I hav given my 1st job sheet picture in that mobile you can check also I have given that handset again to service… n this is my second job sheet above… and what kind of peoples you keep on your service centre who dosnt know anything… I was keep saying my camera doesn’t take near by object clear in macro position or macro mode… they keep saying MICRO mode Micro mode, U can See The jobsheet .. n the English they spoke “CAMERA QUALITY POOR” “ZOOM NOT WORKING” “CAMERA PICTURE NOT CLEAR USING MICRO MODE” “PICTURE ZOOMING NOT CLEAR” What the hell is with them I don’t have these problems, My problem is “My phone camera is working as fixed focus not taking the accurate point view that is what we say auto focus… far images are good but when I click on the near by object it doest take focus image it work as fixed focus” that wat I was trying to say to these but they havnt listend me I dont know whats the problem with them…the work? Here the work is too lazy I mean give them food… for just a 1 minute help they take half n hour… for just a suggestion they keep fighing “ki hame kya pata jo campany se aaya ab tum jaano” the hell with XOLO branding… || Wo so ever is reading my message I want is to plzz for the last time please help me give me a correct handset… and if this time my handest malfunctions or any major problem I simply put on a case…its not fare I have a lot of work to do. 4 services in 3 months it’s a joke making here? Am quite disappointed the kind of service you give I waited 20 days so that my phone comes but what I see is its not repared… it that a joke 20 day u kept my handset and still not repared.. now I have given back if after 20 days I doest come a fresh new… ill simply put a case no matter what happens… Now Kindly Obey My lines, Don’t Take As a joke…It’s a customer n Its Your Duty To Keep Us Satisfied… THANKING YOU.