[Resolved] Xolo Mobile — Mobile Handset not working

ankit58

from Kapurthala, Punjab

Address:

Chandigarh, Punjab

I have given my hand set brand name XOLO OMEGA 5.0 EMEI number 1:-[protected] and no 2:-[protected].to your authorizes service centre AKS TELECOM.SCO 101 Sector 47C Chandigarh. Login Date 3/7/2015. till to date I have not received my hand set after necessary repair.I contact your customer services many times vide complaint no 403446 dtd. 25/7/2015, 408492 dated 29/7/2015, 415778 dated 4/8/2015 and complaint no 425098 dated 11/8/2015. In view of the above complaints it is great regret to inform you that your service center till todate not returned the Handset after repair.So kindly look into the matter personaly and do the necessary action to return my Mobile after repair.

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Complaint marked as Resolved

Verified Support

Aug 11, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 11.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in