[Resolved] Xolo Mobile — Mobile not repair

naveen lakhera

from Delhi, Delhi

Address:

Gurgaon, Haryana

have given Phone for repairing on Dt: 30/07/15 at XOLO Care Service Gurgaon (Luxmi Services) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 11 month and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will be highly obliged, i hope you understand my problem and i also don't want to the consumer court.
W.order no.[protected]

Naveen lakhera
[protected]
[protected]
[protected]

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Complaint marked as Resolved

Verified Support

Aug 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 31.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at AKOSHA Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in