[Resolved]  Xolo — Mobile network issue

Address:

Chennai, Tamil Nadu

I had purchase a Xolo Q900s w3014 on oct 2014 from Ebay online seller. After using it for a 2 months

Issue 1: I faced was that on either incoming or outgoing calls I could not hear the person on the other side. I could only talk to the person on the speaker phone.

Issue 2: I am troubling with 3G network and mobile network issue.My mobile data is not at all enable.I need restart or shutdown mobile frequently.

I took my cell phone to Xolo service Center SPS electronics, Velachery, chennai Xolo service collection point on Jan-2015. The front mike has been resolved.But still i have issue with mobile data network and network issue.They are saying every has been resolved but not yet and mobile screen also damaged by service centre.I asked them but they are saying we are not responsible for that we dn't do anything.But previously my mobile screens are good conditions only.This is the contact no[protected].Because of that issue now i am think I should not have taken this decision of going for a Xolo phone. The service has been so poor that I would not be recommending this to any of my friends. I have been using this small Samsung phone which has never given me any issues neither with product quality nor with service. I you really wish to sustain in the Indian market you have to relook into the after sales service. My only request to you is to please keep your phone and refund the amount hack to me as I cannot be running behind the service center people anymore and get run around.

IMEI1 #: [protected]
IMEI1 #: [protected]

BySivaraman
[protected]