[Resolved]  Xolo Mobile — Never Buy Xolo Products

Address:

Ludhiana, Punjab

Dear Team, Below is my case history and i want it to get resolved ASAP. I bought a Xolo handset model XOLO Q500S ( for Rs. 5500/-) having EMI No. [protected] in the month of August 2014. Mobile started to hang recently I found some other issues like display error, application running error in short set was totally become wasted so i submitted my phone to xolo care at Ludhiana ( Punjab) Named M/s Shahi Communication on dated :[protected] and get it repaired and received on dated :[protected] After one week wifi function mobile connectivity functions becomes disabled and i found that my hand set was not repaired by any professional team as there were two screw very loose that caused display get detached from mother board every time i have to tigtened up screws. Due to this once again i submitted my mobile to same xolo care center. on yesterday dated :[protected] They gave me work order sheet no.[protected] and to confirm the status after one week. Today when i approached contact person in xolo care person said he would repair the set shortly at his own and would not send it to xolo company for replacement. I also contacted xolo company care no but they are not giving any proper information and asked me to only to contact local service center. I am suffering since last one moth. I want to lodge complaint against company as they made me very suffered in this one month I have visited service center five times which is 27 kms far from my location one side. Pl do advise me how can i proceed for consumer court. xolo company executive named Ms Minakshi asked me to local service centre and to let talk to the xolo person at my own expense. Pl for god sake pl help me I am ready to even 5500 equivalent to my hand set cost to proceed for legal to teach a lesson to xolo company Regards I SHALL KEEP POSTING THIS ON EACH AND EVERY SOCIAL SITE AND SHALL NOT STOP UNTIL I GET PERMANENT SOLUTION OF MY PROBLEM. Amit Kumar [protected]