[Resolved] Xolo — Mobile phone screen

abhishek mittal196

from Mohali, Punjab

Address:

New Delhi, Delhi

Respected sir, I had purchased xolo handset Q1000 OPUS HD on 16 december 2014, IMEI/SERIAL: [protected], INVOICE NUMBER: S172ED/14-15/516 Few days back my phone starts giving touch problem and i had reported to service center in patiala, NETWORK BUSINESS GROUP, LELLA BHAWAN, PATIALA and they ha dchanged my touch and i had received my phone 3 days back and since then my phone screen is playing and cracks are coming from near the speaker. I had asked your authorised dealer in patiala they said me to post an email on xolo care because screen is giving problem since i had send to the service center for repairing the touch. SO I request you to proceed with my complaint at your earliest.

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Complaint marked as Resolved

Verified Support

Oct 10, 2015

Xolo Customer Care's response Dear Mr. Mittal, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 30.09.2015 regarding your complaint for your XOLO Smartphone OPUS HD. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in