[Resolved] Xolo Mobile — Poor after sale support

Niyaz Zain

from Hyderabad, Telangana

Address:	695011
Website:	www.xolo.in

Dear Sir, I purchased xolo Play 6x-1000 mobile about a year ago. Now the battery is draining fast, i need to replace my battery. I approached almost all service center within Kerala for a new one, also I enquired other service centers in Bangalore, Chennai, Delhi ... I am very disappointed with xolo after sale support, Please do the needful. Name of importer:LAVA International Ltd Address: A-56, Sector 64, Noida 201301, U.P, India.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 13.12.2015 regarding your complaint for your XOLO Smartphone 6X-1000. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in