[Resolved] Xolo Mobile — Reg. The faulty mobile provided by xolo mobiles
D
Deep Haiderpuria
from Noida, Uttar Pradesh
Address:
110088
I buy the Xolo phone thinking of good mobile but this was not true as after buying within a week i replaced my new phone bcz it was not showing its battery 100% charged at all. After using it for 2-3 months phone was not switch on, it was dump. I take it to the service center in Rohini where they kept it for one month and returned and returned the product saying it's ok. Then after using for 15 days now the phone screen is not visible only the voice is coming when we received calls. The bad/worst product and company in my history i purchased.
Model no XOLO Q 1200
INVOICE no 4804808
purchased on 19th May 2015
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Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2015
Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 26.11.2015 regarding your complaint for your XOLO Smartphone Q1200. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
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